About Hearing Aids


We’ve answered some of the most common questions about YourHearing, our process and the hearing aids that can make your life more enjoyable. For more information or to ask a question not listed here, please call us at 800-550-5399.


About The YourHearing Process
About Your Hearing Screening
About Hearing Aids
  • How does YourHearing work?

    Our three easy steps to better hearing.

    • Make the Call – Give us a call to book a free hearing test near you.
    • Visit a Clinic – Get fit with the hearing aid that's right for you.
    • Enjoy the Benefits – Try your hearing aid at home, risk free for 60 days.
  • Why should I trust the YourHearing process?
    With anytime, anywhere access to a network of carefully screened and credentialed clinics, you can feel confident you will find a trusted hearing care professional near you. These experts and our hearing care specialists provide unparalleled white glove service from the first phone call to your hearing screening, hearing aid fitting and beyond. 

    We want to ensure you are happy with your hearing aid so we offer a 60 day money back guarantee.
  • How do I pay for my hearing aids?
    • Credit or Debit Card – All major credit and debit cards are accepted.
    • Flexible Spending Account (FSA) – We accept FSA debit cards which cover hearing aids as a medical eligible expense.
  • What if I want to return my hearing aid within the 60 day trial period?
    It's easy.  You can return your hearing aids for a 100% refund anytime within 60 calendar days of your purchase.  Simply call us at 800-550-5399 or take them back to the YourHearing clinic where you purchased them.

    Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method.

    If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the return.  Please contact the card-issuing bank with questions about when the credit will be posted to your account. 
  • What is  YourHearing's relationship with the local hearing professional I will see?
    The providers that participate with YourHearing do so at will, and are required to complete a credentialing process so that we can guarantee that they are licensed within the state where they practice.  This ensures that we only book appointments with qualified professionals.  Providers receive a  fitting fee from YourHearing to cover the services they provide.  

  • What is an audiogram?
    audiogram-small An audiogram is a graph that provides a detailed visualization of your hearing. The readout pulls together information from a number of tests to give your hearing care professional insight into the level of your hearing loss.
  • Why do I need a hearing test?
    A hearing test is the only way to accurately gauge your hearing ability, assess the level of your loss and determine the right solution for you.
  • Do I need to bring anything to my hearing appointment?
    The clinic will be informed of your preferences and needs based on your initial conversation with a YourHearing hearing care specialist. We do recommend that you bring a companion (friend or loved one) to help remember important information and provide a familiar voice during the screening. You should also be prepared to remove items that can interfere with your test results, including eyeglasses, earrings and existing hearing aids. 
  • What will happen at my hearing appointment?
    First, you will receive a hearing screening where your hearing will be checked to see if further evaluation is required.  If further evaluation is necessary you will receive additional tests. The first test takes place in a booth and will gauge your hearing at various frequency levels. Your hearing care professional may also conduct a speech test with your companion to assess how well you hear speech in familiar settings. 

    Following the test, your hearing care professional will review your results with you in the form of an audiogram. 

    If hearing loss is found, your provider will discuss the hearing aids that best fit your specific needs. Depending on the type of hearing aid you choose, a quick, pain-free clay impression mold of your ear may need to be taken.
  • Is a hearing test painful?
    No, your hearing test will not be painful. You will only be asked to listen to a few noises at different frequencies and volumes, and to repeat a series of words.

  • How do hearing aids work?
    Hearing aids are made up of a microphone to convert sounds into electrical signals. An amplifier then increases the signal and a receiver converts the sound and sends it back through the ear canal.
  • Will it take me awhile to adjust to my new hearing aids?
    This depends on your type and level of hearing loss and the hearing aid you use. The general rule of thumb is: the more you wear hearing aids, the less foreign they feel. To help you adjust, your provider will give you a schedule for wearing them. Before you know it, they will become a seamless part of your daily routine.
Give us a call

Call us Monday - Friday 8:00 am - 5:00 pm EST to schedule a free hearing test. 

 

Send an email

Tell us who you are and how we can help and we will get back to you right away.

 

 

EMAIL US

Schedule an Appointment
Choose a date and time that works best for you.
 
BOOK APPOINTMENT